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Communication, Communication, Communication

25 Jan 12:00 by Claire Smith


I work in the business support team, which means I get to communicate at all levels and at every touchpoints in the business, consultants, directors, suppliers, candidates and clients.

Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation.

If you think about the roles our consultants perform, they need to communicate with the clients to get the brief and articulate that to the candidate and ensure they are fully briefed before they attend an interview. 

They then need to communicate back through the line, obtaining feedback from both the candidate and the client and communicating back to the other party, phew!

Communication is key to building and maintaining relationships between you, your colleagues, clients and candidates alike, which can in turn can rapidly build trust, improve morale and increase productivity.

Without it, it will be difficult to properly construct and foster productive relationships.

Communication is much more than wants and needs. We communicate for a variety of reasons! We use communication to share information, comment, ask questions, express wants and needs and develop professional/social relationships.

By communicating effectively, two parties can exchange information thoroughly with lesser possibility of misunderstanding or missing out on information. Thus, allow more accurate information and avoid any reduction in productivity.

Effective communication in the workplace allows team members to work together effectively without any worries due to their different background or hierarchy standing. 

People tend to be happier and work more effectively when they are respected and heard by others. 

If you are looking for a role in Engineering, Manufacturing or Construction whether it is Contract or Permanent, please contact one of our Consultants on 0161 832 1378!