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Inside Sales Engineer

  • Location: England
  • Salary: £25000 - £30000 per annum
  • Job Type:Permanent

Posted 30 days ago

Inside Sales Engineer

Greater Manchester

Up to £30,000 dependent on experience

We are currently looking for an experienced sales engineer for a rapidly expanding precision engineering business that has seen rapid growth over the past few years. This role is based in Manchester on a permanent basis with a salary of up to £30,000 dependent on experience.

The Role

You will be responsible for growing the company's sales by dealing with customer enquiries to provide accurate both technical and commercial information and advice in a professional and timely manner. Other responsibilities include:

  • Generate leads; qualifying the interest of your customers and identifying the best route to progress the potential opportunity via Key Account Managers, Distribution, Webstore etc
  • Support the Express and Distribution Support teams, providing customer handling cover and peak period support.
  • Handle customer technical enquiries professionally, escalating to a more senior company representative where necessary to ensure that customer and company expectations are met.
  • Develop good business relationships with key customer contacts to ensure long term commitment to IMI Precision Engineering and identify areas for growth.
  • Ensuring high level of selling effectiveness via our e-platform (Webstore, app etc) and telesales activities to maximize business opportunities with customers.
  • Schedule informational calls and meetings with prospective or current customer contacts for self or field-based sales staff.
  • Liaise with our overseas warehouse, workshop, and factories to verify the status of orders, or technical information, via phone or email, in English.
  • Work with our core business ERP, CRM, and Telephony systems in line with requirements.

The Person

  • 2-5 years of experience in a similar technical B2B telephone sales or customer services role role, with a track record in generating viable leads, buidling relationships and information gathering.
  • Working knowledge of Microsoft Office packages, particularly Outlook and Excel.
  • Ability in technical functions of the IMI Precision Engineering product range.
  • Strong administrative skills set specifically in self organisation, data handling related to orders entries, logistics follow up, etc.
  • Ability to conduct effective needs analysis meeting with customers and prospects.
  • Strong customer-driven mindset and commercial acumen
  • You will pride yourself on your ability to quickly establish rapport, your attention to detail and your ability to meet targets.
  • Ability to communicate fluently in Business English (spoken and written).

The company

The company is a world leader in motion and fluid control technologies with a long history of innovation and technical excellence. They have got a global outreach with a service network across 75 different countries. The company are offering a fast paced role where you can develop your skillset and learn about new products.